USA: Orders may take up to 3 business days to process. Your order will be sent out within 4 business days of ordering. (Unless the product's details state otherwise) Shipping is always on the house a/k/a FREE.

Returns Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: Gift cards Downloadable software products To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted. Any item not in its original condition is damaged or missing parts for reasons not due to our error Any item that is returned more than 15 days after delivery Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at cs@frankmarzetti.com. Sale items Only regular priced items may be refunded, unfortunately, sale & Limited Edition/Exclusive items cannot be refunded. Exchanges If you need to exchange an item for the same item, send us an email at cs@frankmarzetti.com and send your item to: Frank Marzetti Clothing Co. 1303 Lamar Ave. Oshkosh, WI 54901 Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver. Shipping To return your product, you should mail your product to: Frank Marzetti Clothing Co. 1303 Lamar Ave. Oshkosh, WI 54901 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.